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Yes, most of our products come with warranties. Warranty duration and coverage vary by product, so please check the specific product page or contact our support team for details.
Absolutely! Our team offers technical support and troubleshooting for the products we sell. You can contact us via phone or email for assistance.
Yes, all our medical equipment meets FDA standards and regulations where applicable.
Our customer service team can assist in verifying compatibility with your systems.
Maintenance requirements are detailed in the product manual or the “Maintenance” section of the product page. We also offer maintenance services for many devices.
We offer various shipping options, including expedited shipping. Shipping costs and delivery times are calculated at checkout.
Yes, tracking information will be provided once your order has been shipped.
Yes, we ship to many international locations. Please contact us for specific details about shipping to your country.
If you receive a damaged product, please notify us immediately. We will assist with returns or replacements as necessary.
Yes, we provide repair services for a wide range of medical devices. Visit our Repair Services page or contact us for more information.
Repair times vary depending on the device and the issue. Our team will provide an estimated timeline after assessing the equipment.
Yes, loaner devices are available for certain equipment. Contact us to learn more about availability and terms.
Yes, we accommodate bulk orders for hospitals, clinics, and other healthcare facilities. Contact us for a custom quote.
Yes, we can customize certain products or configurations to meet your specific needs. Contact us to discuss your requirements.
Please Note: The information provided in these FAQs is general and may not apply to every product. For specific details or clarification, we encourage you to reach out to our team. We’re here to assist with any questions you may have!
Choose USOC Medical for trusted expertise, cost-effective solutions, and an unwavering commitment to superior customer care.
Quality you trust, service you deserve. Supporting healthcare facilities with cost-effective solutions.
Office:
20 Morgan, Irvine, CA, 92618
Mail:
[email protected]
US: 1-855-888-USOC
(International): 1-949-243-9111
(FAX): 949-243-9113
