About Us
USOC Medical delivers trusted biomedical equipment repair and services to healthcare facilities of all sizes, ensuring reliability and cost-effectiveness.
Our Mission
Our mission is to enhance healthcare by delivering exceptional medical equipment services that prioritize quality, reliability, and innovation. We are committed to fostering meaningful, long-term relationships with our clients, built on a foundation of trust, integrity, and a shared dedication to excellence. Through our unwavering support and expertise, we aim to empower healthcare providers to deliver the highest standard of care to their patients.
What We Do
From expert repairs to customized solutions designed to meet the unique needs of your healthcare facility, USOC Medical is dedicated to ensuring that your medical equipment operates at peak performance. With a steadfast commitment to quality, precision, and cost-effectiveness, we go beyond standard maintenance to deliver reliable and efficient services that extend the life of your equipment. Our goal is to empower healthcare providers with dependable solutions that not only optimize functionality but also deliver significant savings, enabling you to focus on delivering exceptional patient care.
Our Values
Our Team
Thomas Wang
General manager USOC Medical
Amy Hobbs
Vice President of Sales and Customer Experience
Pierre Loubet
Director of Sales
Noel Calma
Vice President of Finance and Controller
Shawn Nguyen
Technical Service Manager
Stephen Davis
Purchasing Manager
Kevin Wyatt
Business Unit Director of CSAT Medical
FAQ
What types of medical equipment do you repair?
We specialize in repairing and maintaining a wide range of medical equipment, including patient monitors, infusion pumps, telemetry devices, and CO2 modules. Our expertise covers major brands like GE Healthcare, Philips, and Mindray.
Do you offer replacement parts?
Yes, we provide a comprehensive selection of OEM and refurbished replacement parts for various medical devices. All parts are quality-tested and come with a warranty to ensure reliability.
Do you provide preventive maintenance services?
Absolutely! Preventive maintenance is one of our key offerings. We’ll ensure your equipment operates at its best, meets industry standards, and stays ahead of unexpected breakdowns.
How can I request a repair or maintenance service?
You can easily request a service through our website by visiting the Service Request page. Alternatively, feel free to reach out to us directly via phone or email, and we’ll help you schedule your repair with minimal hassle.
Are you certified to handle medical device repairs?
Yes, our technicians are certified and follow OEM guidelines as well as strict industry standards. You can trust us to deliver high-quality repairs that comply with healthcare regulations.
Do you work with international clients?
While most of our clients are based in the United States, we also serve international customers. We offer shipping options for parts and equipment repairs to accommodate your needs wherever you are.
Do you offer warranties on your repairs and parts?
Yes, we stand behind the quality of our work and the parts we provide. All our repairs and replacement parts come with a warranty for your peace of mind. The warranty duration depends on the specific service or product, so feel free to ask for details when you reach out.
Can you help with equipment upgrades or software updates?
Of course! We can assist with both hardware upgrades and software updates for your medical equipment to ensure compatibility, compliance, and optimal performance. Just let us know what you need, and we’ll take care of the rest.
Discover how USOC Medical can support your healthcare facility
Choose USOC Medical for trusted expertise, cost-effective solutions, and an unwavering commitment to superior customer care.