Kevin is a seasoned Business Unit Director with a 15+ year tenure at CSAT Solutions guiding teams across multiple business units. His leadership has supported major companies like Apple, Dell, Lenovo, and HP, excelling in warranty authorized repair services. Kevin now spearheads the USOC Houston Medical Device Repair Branch, leveraging his vast experience to drive operational excellence and strategic growth in the equipment repair and servicing sector. His forward-thinking, data-driven approach ensures his teams meet the dynamic demands of the industry while maintaining top-notch customer satisfaction and quality.